Understanding and Defining the Most Effective Health Care KPIs

Although many people mistakenly believe that strategy evaluation systems are used only in manufacturing industries, they can also be effectively applied in non-profit spheres, like education and health care. In fact, the Balanced Scorecard (one of the most popular strategy evaluation frameworks) can be used in any sphere implying setting and achieving goals. For instance, the highest hospital accrediting institutions, such as Joint Commission International (JCI), issue nationwide and international patient safety goals in addition to fundamental measure sets. Bearing these goals and recommendations in mind is the recipe for designing effective Scorecard with winning indicators for health care domain. In this article we would like to share some tips on selecting the proper KPIs for health care institutions.

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